SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address.
When you browse our store, we also automatically receive your computer’s IP address, which helps us understand your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.
SECTION 2 – CONSENT
How do you give consent?
When you provide personal information to complete a transaction—such as verifying your payment, placing an order, arranging delivery, or returning a purchase—we imply your consent for using it for that specific purpose.
If we require your information for any secondary purpose like marketing, we will ask for your explicit consent or provide an option to decline.
How do I withdraw my consent?
If you change your mind after opting in, you may withdraw your consent anytime by contacting us at:
📧 care@eastindiapharma.org
📍 Unit of East India Pharmaceutical Works Limited,
6 Little Russell Street, Kolkata 700071
SECTION 3 – DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 – PAYMENT
We use Razorpay for processing payments. We/Razorpay do not store your card data on their servers. Your data is encrypted using the PCI-DSS (Payment Card Industry Data Security Standard).
Your transaction data is only used as long as necessary to complete your purchase. After completion, the data is not retained.
Razorpay follows PCI-DSS standards set by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
SECTION 5 – THIRD-PARTY SERVICES
Third-party service providers used by us will collect and use your information only to the extent necessary for performing their services.
Payment processors have their own privacy policies regarding the information we must provide for your purchase-related transactions. We recommend reviewing their policies.
If a provider operates in another jurisdiction, your data may be subject to the laws of that region.
Once you leave our website or get redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply.
Links
When you click links on our store, they may direct you away from our website. We are not responsible for the privacy practices of other sites and encourage you to review their privacy statements.
SECTION 6 – SECURITY
We take reasonable precautions and follow industry-standard measures to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed.
SECTION 7 – COOKIES
We use cookies to maintain your user session. These cookies are not used to personally identify you on other websites.
SECTION 8 – AGE OF CONSENT
By using this site, you confirm that you are at least the age of majority in your region or that you have given consent for your minor dependents to use this site.
SECTION 9 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this policy anytime. Updates take effect immediately upon being posted. If significant changes are made, you will be notified on this page.
If our business is acquired or merged, your information may be transferred to the new owners so that they may continue providing services to you.
QUESTIONS & CONTACT INFORMATION
For accessing, correcting, updating, or deleting your personal information, or for any concerns, please contact:
📧 care@eastindiapharma.org
☎️ (033) 22873004 / 22873007 / 22873009 / 66935400
📱 +91 6292253607
📍 Unit of East India Pharmaceutical Works Limited,
6 Little Russell Street, Kolkata 700071